Dependence on technology has grown rapidly, making managed IT services an essential element of business success today. For this reason, an MSP is needed which offers convenience for you in managing IT infrastructure. Before choosing which service is right, here are the types of IT Support managed services providers that you need to know.
Network and Infrastructure Management
Virtualization will be given in relation to an overview of the operation of the computer hardware system and software that is running. In addition, wireless and cellular networks, cloud infrastructure, remote printing services, and storage backups are also built. This of course makes it easier for your staff to upload information and update their assignments from anywhere.
Network Monitoring, Management, and Security
One of the most important aspects of the types of managed services providers provided is security concerns. The system will be more secure with a series of security management and risk prevention services. The anti-malware software will be continuously updated, so that maintenance will be maintained. Surveillance and recovery will continue for hackers or viruses that have passed your company’s security protocols. Application compatibility is also done by ensuring that all hardware and software components that make up a corporate network have full integration and are compatible with one another.
Communication Service Solutions
With this service, communication that occurs within your company will be more synchronized and flexible. There are several management packages provided such as data management, VOIP or voice, and video. Data management allows staff to send and share information from any device, anywhere. So that the information will be faster and more accurate. VOIP or voice management allows your business colleagues to talk to each other from various locations on your PC or smartphone. And video management allows your company to hold conferences where your staff can attend from anywhere.
Software-as-a-Service (Saas) will be provided to your company with unrestricted access. All updates and security patches will be installed remotely, allowing your staff to feel more comfortable because the software can run the way they need to complete their tasks.
Backup, Cloud Computing, and Data Recovery
These managed services include OS protection, continuous storage, auto storage, and backup storage. However, data backup is not always able to restore all system data and settings. For example, a computer cluster, an active directory server, or a database server that requires an additional form of disaster recovery. That is why cloud storage is here as a solution. This means that archiving on the local system hard drive or using external storage is unnecessary. Data can be recovered automatically using cloud technology only via a smartphone.